Website Maintenance & Support
Secure, Updated and Ready for Business
Security & Updates
Routine CMS, plugin, theme and software updates, together with security checks and issue investigation.
Backups & Recovery
Scheduled backups protect your website and give you a safe recovery path when something unexpected happens.
Uptime Monitoring
We watch your website's availability and investigate downtime or service interruptions as soon as they occur.
Expert Support
A dedicated team for content changes, bug fixes and small improvements, without starting a new project each time.
Launching Your Website Is Only the Beginning
Websites depend on software, hosting, integrations and third-party services that keep changing after launch. A site that works perfectly today can develop issues tomorrow because of an update, a compatibility conflict, a security concern or a simple change in your business.
Our care plans give you a reliable technical partner who handles those smaller responsibilities before they become bigger problems, so you can stay focused on running your business.
Satisfaction Guarantee
We're dedicated to your complete satisfaction. A request isn't finished until you're 100% happy with the result.
No Lock-In Contracts
No setup fees and no long-term commitment. Your plan runs month to month and can be cancelled anytime.
What We Take Care Of
What We Take Care Of
Performance Care
Performance checks and practical optimization keep your website fast as content and technology evolve.
Content Updates
Use your included hours for text, image, link, product, banner and other routine content changes.
Bug Fixes & Troubleshooting
We investigate broken layouts, forms, integrations, plugin conflicts and other technical issues.
Technical SEO Checks
Depending on your plan, we review the technical areas that affect discoverability in search engines and AI results.
SSL & Security Checks
We keep an eye on SSL certificates, vulnerable software and suspicious activity to keep your visitors safe.
Ongoing Improvements
Keep improving your website month after month instead of treating every small change as a new project.
WordPress & WooCommerce
Core, themes, plugins, store maintenance, product updates and checkout troubleshooting.
Shopify & Webflow
Theme support, app-related issues, CMS updates, layout adjustments and supported integrations.
Custom Sites & Web Apps
PHP, JavaScript and custom-built websites, portals and SaaS products, supported after a technical review.
Choose your care plan
Care
USD99
per monthEssential care for small websites.
- 1 support hour per month
- Website health monitoring
- Security & software updates
- Weekly backups
- SSL and basic technical checks
- Routine content updates
- Bug investigation
- Email support
- Priority support
- Small design & layout changes
- Performance optimization
- Technical SEO checks
- Monthly maintenance report
- Dedicated support contact
- No setup fees, cancel anytime
- Satisfaction guarantee
Care Plus
USD199
per monthPriority care for growing businesses.
- 3 support hours per month
- Website health monitoring
- Security & software updates
- Daily backups
- SSL and basic technical checks
- Routine content updates
- Bug investigation
- Email support
- Priority support
- Small design & layout changes
- Basic performance optimization
- Basic technical SEO checks
- Monthly maintenance report
- Dedicated support contact
- No setup fees, cancel anytime
- Satisfaction guarantee
Care Max
USD399
per monthProactive care for critical websites.
- 6 support hours per month
- Priority issue handling
- Security & software updates
- Daily backups + long retention
- SSL and full technical checks
- Priority content updates
- Integration troubleshooting
- Staging & testing assistance
- Priority support
- Small design & layout changes
- Advanced speed optimization
- Advanced technical SEO checks
- Monthly technical review
- Dedicated support contact
- No setup fees, cancel anytime
- Satisfaction guarantee
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Need a custom plan for a store, portal or web app?
Get a quote
What is included in website maintenance?
Depending on your plan, maintenance includes software updates, security checks, backups, uptime monitoring, technical support, small website changes, performance checks and ongoing technical improvements.
Which platforms do you support?
We support WordPress, WooCommerce, Shopify, Webflow and selected custom websites and web applications. We review every website before support begins to confirm the technology and requirements are a good fit.
Can you maintain a website built by another developer?
Yes. We assess your existing website and take over maintenance where the platform, hosting and codebase are reasonably supportable. Older or unsupported systems may need an initial assessment first.
What counts as a small update?
Editing text, replacing images, updating links, changing banners, updating products or making minor layout adjustments. Redesigns, new features, major integrations, data migrations and marketing campaigns are quoted separately, and we always share the scope and price before any extra work begins.
How do I send a support request?
Once your plan is active, a support agent is assigned to your website. You can reach them on WhatsApp or through the Support Center.
Is hosting included?
Hosting is not automatically included. We can manage or arrange hosting separately, and we can also maintain websites hosted with another provider.
Do I need to sign a long-term contract?
No. There are no setup fees and no long-term lock-in. Your service agreement clearly explains the billing cycle, included support and cancellation terms before your subscription begins.
What happens if my website goes down?
We investigate monitored availability issues and technical problems according to your plan's support level. Critical incident response can be defined separately in a custom support plan.
Can unused support hours roll over?
Support hours apply to the current billing period and do not roll over unless your agreement says otherwise. Custom plans can include different arrangements.
How does the satisfaction guarantee work?
Your satisfaction is our only goal, so we don't consider a request finished until you're 100% happy with it.
You can read our satisfaction guarantee terms here.
